Terms of Use

These Terms of Use (“Terms”) are an agreement between you and Huntler Capital Pte. Ltd. (“Taufa”, “we”, “us” or “our”) governing your access to and use of the Taufa website, applications, AI assistant, loyalty programme and related services (collectively, the “Service”).

By creating an account or using the Service, you agree to these Terms and our Privacy Policy, which forms part of these Terms.

If you do not agree to these Terms, you must not use the Service.

If you are using Taufa on behalf of a company or other organisation, you represent that you have authority to bind that organisation to these Terms.

1. Eligibility and Your Account

You must be at least 18 years old and legally capable of entering into a binding agreement to use Taufa.

You are responsible for:

• providing accurate account information;
• maintaining the security of your account credentials;
• keeping your account information up to date; and
• activity conducted through your account.

You must notify us promptly at [email protected] if you believe your account has been accessed or used without your permission.

You may not create or maintain an account on behalf of another person without their authorisation.

2. What Taufa Is

Taufa is an AI assistant that can help with tasks including conversation, research, writing, analysis, file processing, image generation and other AI-powered functions.

Taufa may route requests to AI models and other technologies operated by third-party providers.

Taufa is not affiliated with, sponsored by or endorsed by third-party AI providers whose technology may be used to provide the Service unless expressly stated otherwise.

AI Limitations

AI-generated content can be inaccurate, incomplete, outdated, biased or inappropriate for a particular situation.

You are responsible for reviewing and evaluating AI-generated content before relying on it.

Taufa is not a substitute for professional advice. Do not rely solely on Taufa for medical, legal, financial, safety-critical or other professional decisions.

You should independently verify important information and consult an appropriately qualified professional where appropriate.

You are responsible for how you use AI-generated content.

3. Acceptable Use

You may use Taufa only for lawful purposes and in accordance with these Terms.

You must not:

• violate applicable laws or regulations;
• use the Service to defraud, deceive, threaten, harass or harm another person;
• upload or generate content that sexually exploits or sexualises minors;
• infringe, misappropriate or violate another person’s intellectual property, privacy, publicity or other rights;
• attempt to gain unauthorised access to the Service, another user’s account or our systems;
• probe, scan, test or circumvent the security of the Service without our written authorisation;
• circumvent, disable or interfere with usage limits, safeguards or other technical restrictions;
• use automated scripts, bots or other systems to abuse the Service or artificially generate activity;
• create multiple accounts to obtain promotional benefits, referrals, points, rewards or free usage;
• farm, manipulate or otherwise abuse Taufa Points, referrals or rewards;
• scrape, systematically copy or commercially exploit the Service or its underlying data at scale;
• reverse engineer, decompile or attempt to extract source code from the Service except to the extent such restriction is prohibited by applicable law;
• use the Service to develop, train or improve a competing AI service using systematic access to Taufa;
• use Taufa in a manner that violates applicable restrictions imposed by third-party AI providers; or
• interfere with another user’s use of the Service.

We may investigate suspected violations and take reasonable action, including restricting access, suspending an account, terminating an account, reversing improperly obtained points or rewards, or reporting unlawful conduct to relevant authorities where appropriate.

4. Your Content

You retain ownership of content that you submit to Taufa, including prompts, messages, documents, images and other materials (“Your Content”), except for rights you may not legally own.

You grant Taufa a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit and process Your Content solely as reasonably necessary to:

• provide and operate the Service;
• process your requests;
• maintain conversations and memories you ask us to retain;
• transmit relevant content to the AI and other service providers necessary to provide requested functionality;
• maintain security and prevent abuse;
• comply with legal obligations; and
• perform other processing described in our Privacy Policy.

We do not claim ownership of Your Content.

You represent that you have the rights and permissions necessary for us to process Your Content as described in these Terms and the Privacy Policy.

You should not submit content that you are not legally entitled to share.

5. AI-Generated Content

Subject to applicable law and the rights of third parties, you may use AI-generated output provided to you through Taufa for your lawful purposes.

AI-generated output may not be unique. The same or similar output may be generated for other users.

Taufa does not guarantee that output is original, accurate, non-infringing or suitable for a particular purpose.

You are responsible for determining whether your intended use of AI-generated content is lawful and appropriate.

Some third-party AI providers may impose additional terms or restrictions on particular uses of generated content. Where applicable, those restrictions may apply to your use of the relevant output.

6. Plans, Subscriptions and Billing

Taufa may offer free and paid plans, including plans currently described as Pro, Power and Power Max.

Current prices, features, usage limits and billing periods are displayed on the Taufa website or within the Service.

Prices may be displayed in U.S. dollars and may be subject to applicable taxes, duties or other charges.

Subscriptions

Unless otherwise stated at checkout, paid subscriptions renew automatically at the end of each billing period until cancelled.

You authorise our payment processor to charge the applicable subscription fee using your selected payment method.

You can cancel a subscription through Settings → Billing → Manage billing.

Cancellation generally takes effect at the end of the current billing period, and you may continue using the paid features until then.

Refunds

Unless applicable law provides otherwise, subscription fees are non-refundable for partially used billing periods.

Nothing in these Terms excludes or limits any mandatory refund or cancellation rights you may have under applicable consumer law.

Where a refund is required by applicable law, we will provide it in accordance with that law.

Price Changes

We may change subscription prices.

Where a price change affects a future renewal, we will provide reasonable advance notice before the new price applies.

If you do not wish to accept the new price, you may cancel before the affected renewal.

7. Usage Limits and Additional Usage

Each plan may include usage limits designed to manage capacity, prevent abuse and maintain the sustainability of the Service.

Limits may apply to messages, model usage, image generation, research, processing time or other features.

Usage limits may vary between plans and may change over time.

If you reach a limit, we may:

• restrict additional usage;
• require you to wait for a limit to reset;
• route requests to a different available model;
• offer additional usage for purchase; or
• require an upgrade to a different plan.

We will not guarantee a particular AI model, response speed or level of computational resources unless expressly stated for your plan.

Additional Usage

Where offered, additional usage is a one-time purchase that provides additional usage capacity.

Additional usage:

• has no cash value;
• is not transferable;
• cannot be redeemed for cash;
• is consumed as the applicable Service is used; and
• does not constitute a stored-value account, deposit or financial product.

Unused additional usage generally is not refundable following cancellation or account closure, except where required by applicable law.

8. Taufa Points

Taufa Points are a promotional loyalty mechanism associated with the Service.

Unless otherwise required by applicable law:

• Taufa Points have no cash value;
• Taufa Points are not money, currency, securities or a financial product;
• Taufa Points are not transferable between users;
• Taufa Points may not be sold or exchanged for cash;
• Taufa Points do not constitute a deposit or account balance;
• Taufa Points do not earn interest; and
• Taufa Points do not represent ownership of Taufa or any other asset.

Points are provided solely for use within the Taufa loyalty programme.

Earning Points

The methods and rates by which Points may be earned may include:

• eligible conversations or usage;
• daily or periodic bonuses;
• streaks;
• referrals;
• promotions; and
• other activities that Taufa designates as eligible.

We may impose reasonable limits, eligibility requirements and anti-abuse controls on Point earning.

Point Adjustments

We may correct or adjust Points where necessary because of:

• technical errors;
• duplicate credits;
• fraudulent or abusive activity;
• invalid referrals;
• cancelled or reversed transactions; or
• other circumstances where Points were incorrectly awarded.

We will not make arbitrary adjustments to Points earned legitimately, except where reasonably necessary to operate, modify or discontinue the programme in accordance with these Terms.

9. Rewards

Points may be redeemed for rewards offered through the Service.

Available rewards, redemption rates, minimum redemption amounts and geographic availability may vary.

Rewards may include gift cards, airline miles, cashback, discounts, offers or other benefits.

Third-Party Rewards

Some rewards are issued or fulfilled by third-party providers.

To fulfil a reward, we may provide the reward provider with information reasonably necessary for fulfilment, as described in our Privacy Policy.

Third-party reward products may be subject to additional terms imposed by the issuer.

Once a digital reward, gift card, voucher, code or similar item has been successfully delivered to you, you are responsible for safeguarding it.

Except where required by law or caused by our error, Taufa is not responsible for loss, theft, unauthorised disclosure, expiration or use of a reward after successful delivery.

Reward Availability

We may temporarily suspend a reward because of inventory, geographic restrictions, technical problems, fraud concerns or third-party availability.

If a redemption cannot be fulfilled after Points have been deducted, we will restore the affected Points or provide an appropriate alternative, subject to applicable law.

Changes to the Rewards Programme

We may modify earning rates, redemption rates, eligible activities, rewards or programme rules.

Where reasonably practicable, we will provide advance notice of material changes.

Nothing in this section requires us to maintain a particular reward indefinitely.

10. Taxes

You are responsible for determining and paying any taxes that may apply to your use of Taufa or receipt of rewards, except for taxes that Taufa is legally required to collect or pay.

Where required by law, we may report rewards or other transactions to relevant authorities.

11. Our Intellectual Property

The Service, including its software, technology, interfaces, design, trademarks, logos, text and other materials provided by Taufa, is owned by Taufa or its licensors and is protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable right to access and use the Service for its intended purpose.

You may not copy, modify, distribute, sell, lease, sublicense or commercially exploit the Service or its proprietary components except as expressly permitted by us or applicable law.

Nothing in these Terms transfers ownership of Taufa’s intellectual property to you.

12. Feedback

If you voluntarily provide suggestions, ideas, bug reports or other feedback about Taufa (“Feedback”), you grant us a perpetual, worldwide, royalty-free, transferable and sublicensable right to use, reproduce, modify and incorporate that Feedback into our products and services without compensation or attribution.

You are not required to provide Feedback.

13. Third-Party Services

Taufa depends on third-party services, including AI model providers, web search providers, payment processors, hosting providers, analytics providers, email providers, advertising providers and reward fulfilment providers.

Third-party services may become unavailable, change their functionality or impose restrictions that affect Taufa.

Where a third-party service is required to provide a particular feature, that feature may become temporarily or permanently unavailable.

Third-party services may have their own terms and privacy policies. Where applicable, your use of a third-party service may also be subject to those terms.

Our Privacy Policy describes relevant categories of third-party providers and data processing.

14. Availability and Service Changes

We aim to make Taufa available reliably, but we do not guarantee that the Service will always be uninterrupted, secure, available or error-free.

We may:

• modify or improve features;
• add or remove functionality;
• change technical infrastructure;
• change supported AI models;
• impose or modify usage limits; or
• temporarily suspend functionality for maintenance, security or other legitimate operational reasons.

Where a change materially reduces a paid feature or materially affects your contractual rights, we will provide reasonable notice where required by applicable law.

15. Account Suspension and Termination

You may stop using Taufa or delete your account at any time.

Deleting your account may cancel an active subscription, subject to the applicable billing terms.

Account deletion also causes unredeemed Taufa Points and unused promotional benefits associated with that account to expire, subject to applicable law.

We may suspend or terminate an account where reasonably necessary to:

• enforce these Terms;
• prevent fraud or abuse;
• protect users or third parties;
• protect the security or integrity of the Service;
• comply with law or legal process;
• address non-payment; or
• prevent conduct that creates a material risk to Taufa or others.

Where reasonably practicable and legally permitted, we will provide notice and an opportunity to address the issue before terminating an account for a remediable violation.

We may immediately suspend access where necessary to prevent security threats, fraud, unlawful activity or material harm.

If we terminate a paid account without cause before the end of a paid billing period, we will provide any refund required by applicable law and, where appropriate, a pro-rata refund for the unused portion of the affected period.

16. Effect of Account Termination

After termination:

• your right to use the Service ends;
• unused promotional Points generally expire;
• provisions that by their nature should continue to apply remain effective.

These may include provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, dispute resolution and other provisions intended to survive termination.

Our handling of personal data following account deletion is governed by our Privacy Policy.

17. Disclaimers

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

We do not guarantee that:

• the Service will always be available;
• the Service will be uninterrupted or error-free;
• AI-generated content will be accurate, complete or current;
• AI-generated content will be suitable for your particular circumstances;
• the Service will satisfy every particular requirement;
• outputs will be unique or non-infringing; or
• third-party services will remain available or unchanged.

Nothing in these Terms excludes any warranty, guarantee, right or remedy that cannot lawfully be excluded under applicable law.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Taufa and its officers, directors, employees, contractors and affiliates will not be liable for indirect, incidental, special, consequential or exemplary losses, or for loss of profits, revenue, business opportunities, goodwill or data, arising from or relating to your use of the Service.

To the maximum extent permitted by applicable law, our aggregate liability for claims arising out of or relating to the Service will not exceed the greater of:

1. the amount you paid to Taufa for the Service during the 12 months immediately preceding the event giving rise to the claim; or
2. S$100.

This limitation does not apply to liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or other liability that applicable law prohibits us from limiting.

Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable law.

19. Indemnity

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Taufa and its officers, directors, employees and affiliates from third-party claims, losses, liabilities and reasonable expenses arising from:

• your unlawful use of the Service;
• your violation of these Terms;
• Your Content where you did not have the necessary rights or permissions;
• your infringement of another person’s rights; or
• your intentional misuse of the Service.

This section does not apply to the extent a claim results from Taufa’s own unlawful conduct or negligence where applicable law prevents such indemnification.

20. Copyright Complaints

We respect intellectual property rights.

If you believe content available through Taufa infringes your copyright, you may submit a copyright complaint to:

[email protected]

If you submit a notice under the U.S. Digital Millennium Copyright Act (“DMCA”), the notice should contain the information required by 17 U.S.C. § 512(c)(3), including:

• your physical or electronic signature;
• identification of the copyrighted work;
• identification and location of the allegedly infringing material;
• your contact information;
• a statement that you have a good-faith belief that the use is not authorised; and
• a statement, made under penalty of perjury, that the information is accurate and that you are the copyright owner or authorised to act on the owner’s behalf.

Where applicable, we may remove or disable access to allegedly infringing material.

We may terminate accounts of repeat infringers where required or appropriate.

Nothing in this section limits rights or procedures available under applicable copyright law.

21. Governing Law and Disputes

These Terms are governed by the laws of Singapore, except to the extent that mandatory consumer protection laws in your place of residence apply and cannot lawfully be excluded.

Subject to any mandatory consumer rights or dispute-resolution requirements applicable to you, the courts of Singapore will have jurisdiction over disputes arising from these Terms.

Nothing in this section prevents you from exercising mandatory rights available under the laws of your country or from bringing a claim before a court or authority where applicable law permits you to do so.

22. Changes to These Terms

We may update these Terms from time to time.

If we make a material change that affects your rights or obligations, we will provide reasonable notice through the Service, by email or by another appropriate method where required by law.

The updated Terms will identify their effective date.

If you continue using the Service after the updated Terms become effective, you agree to the updated Terms to the extent permitted by applicable law.

If you do not agree to a material change, you may stop using the Service and, where applicable, cancel your subscription before the change takes effect.

23. General Provisions

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Our failure to enforce a provision does not waive our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law permits such transfer.

We may transfer these Terms as part of a merger, acquisition, restructuring, sale of assets or similar business transaction, subject to applicable law.

These Terms, together with the Privacy Policy and any additional terms expressly incorporated into them, constitute the agreement between you and Taufa concerning your use of the Service.

24. Contact

For questions about these Terms, contact:

Huntler Capital Pte. Ltd.

Operating Taufa

Singapore

General enquiries: [email protected]

Privacy enquiries: [email protected]

Website: https://taufa.ai